Remote Hands

UnitedLayer offers Remote Hands services for their customers. The policies are as follows:

  • 15-minute maximum for each request
  • If it requires more than 15 minutes, the service is billed at $125 per hour
For regular service requests, it is recommended that you contact Unitedlayer at support@unitedlayer.com for a service quote.

Support Center

UnitedLayer takes pride in consistently providing a high level of support for its clients. High level system engineers and administrators are available around the clock to ensure optimum performance and timely response to problems.

Please choose from the following to report technical problems:

Automated Ticketing System: Send a message to support@unitedlayer.com

Phone: Contact on-site support 24x7 by calling 415-349-2102 or toll free at 888-853-7733 option 2.

FAQ: Your answer might be addressed in our Frequently Asked Questions