Discord Back-up & Running After Outage in 2022

Discord Back-up & Running After Outage in 2022

Discord experienced outages on Tuesday, according to various user reports, social media accounts, and the website Down Detector. Discord’s outage began around 12 p.m. EST, causing disruptions on the popular chat app.

To fix this problem, Discord officials said that “We are aware of an issue causing message failures and are working on a fix”.

 

discord

 

A thorough investigation from Discord started for the “API Errors and Push Notification Errors” at 12:16 p.m. EST and efforts were taken to find and remediate the issues. The incident report stated that a “root cause was also found in their streaming service” at 1:08 p.m. EST, involving a controlled restart, which would have resulted in a “brief disruption of streaming, which leads to the outage.”

Discord has already experienced multiple outages in 2022. This includes one as recently as February and a two-hour outage in January, which prevented users from joining calls or using chat functions. According to “USA Today,” Discord also experienced a major outage earlier in November 2021, along with Spotify, Snapchat, and Etsy, all affected by Google Cloud issues.

Here, in the case of Discord, they could have mitigated this issue if they had hosted their infrastructure on a private cloud. The reason is private clouds such as our G3 private cloud gives them greater control, visibility, and guaranteed up-time of 99.999% as compared to public clouds, which offer an uptime of 99.95%. Also, our G3 private cloud users get control to set up and manage Routers, switches, firewalls, load balancers, PDU, WAN configuration, traffic engineering, BGP, security, DDoS mitigation, monitoring, alerting, and WAN optimization for guaranteed performance. Our users can observe and analyze the status of their devices, health, and performance for complete visibility of their infrastructure. This gives them an edge to mitigate issues quickly and not get stuck in vendor lock-ins, similar to what happened previously in the case of discord.

How Unitedlayer® can help you?

UnitedLayer® offers its users enterprise-grade G3 private cloud solutions where customers can host their application on dedicated private cloud servers powered by OpenStack, VMware, Hyper-V. It comes with all benefits of cloud computing with greater control and security of the enterprise-grade private cloud.

  • We guarantee the availability of 99.999% with N+M clusters
  • We offer fully flexible vCPU and RAM size configurations without lock-in on specific VM types, along with adaptive resizing.
  • We provide high performance compute through all-flash storage ranging from 1K- 100K+ IOPS on 10g/40g/100g network fabric infrastructure.  
Spotify Is Down, Do You Know Why?

Spotify Is Down, Do You Know Why?

On Tuesday, March 8, 2022, the entire world witnessed their favorite music app: Spotify, unresponsive. It was not a mere internet connection error but a major outage that inconvenienced the global music enthusiasts. This outage logged users out of their accounts without the ability to log in again or reset the password. It appeared to occur sometime around 1:15 p.m. Eastern Standard Time (EST).

Data from downdetector.co.uk suggested that more than 72,000 problematic reports came in with the music streaming service in just an hour. For tracks that have already been synchronized with a user’s Android or iOS device, the issue does not occur. Whereas users who try to play any music they’ve recently played on the app are experiencing a persistent outage.

Spotify users were logged out and prompted to log in. Upon entering the user’s email address, the music streaming platform didn’t recognize the email address associated with the account. According to a few sources, the issue raised was majorly due to mismanagement of traffic handling on servers they are hosted on. What could Spotify have done to overcome this issue?

The one solution can be a reliable private cloud solution provider because public clouds come with a SLA of 99.95% uptime, whereas our G3 private cloud comes with guaranteed 99.999% uptime, and we achieve this by enabling next-generation firewalls (NGFW) with automated network mapping and automated firewall change policy monitoring to adapt for workloads. We also optimize load balancing for our customers based on traffic by distributing incoming traffic for peak performance, bypassing any failed server, and increasing scalability by adding more servers so that our customers always be sure they are on the business line, unlike what happened in the case of Spotify.

After numerous reports, finally, Spotify tweeted.

As per the CEO of Cloudflare, the online outage that affected Spotify, Discord, Wikipedia, and other Internet companies appeared to be a Google Cloud malfunction.

How UnitedLayer® Can Help You?   

UnitedLayer® offers its users enterprise-grade G3 private cloud solutions where customers can host their application on dedicated private cloud servers powered by OpenStack, VMware, Hyper-V. It comes with all benefits of cloud computing with greater control and security of the enterprise-grade private cloud.  

  • We guarantee the availability of 99.999% with N+M clusters.  
  • We offer fully flexible vCPU and RAM size configurations without lock-in on specific VM types, along with adaptive resizing.  
  • We provide high-performance compute through all-flash storage ranging from 1K- 100K+ IOPS on 10g/40g/100g network fabric infrastructure.  
Server Colocation For Your Growing Business

Server Colocation For Your Growing Business

What is Server Colocation?

In server colocation, the server remains with the clients but it is stored, managed, and controlled by the Managed Service Provider (MSP) or cloud service provider. Modern data centers are typically extensive facilities that house many servers while also providing storage and access to multiple businesses. The global market for server colocation is growing at such a rate that it will nearly double between 2022 and 2025.

Server colocation is similar to dedicated server hosting. In a dedicated server hosting, the server is hosted by a Managed Service Provider (MSP) facility or a data center. However, in server colocation, the server is provided by the customer as the customer’s organization retains the ownership of the server.

One of the most significant advantages of server colocation is reduced costs. Because the client organization does not have to invest in and maintain power backup equipment, it saves a considerable amount of money. Server colocation also enables the client organization to take advantage of an optimal data center environment that is highly scalable to meet the client’s business demands.

What are Server Colocation services?

Data centers that offer server colocation are set up to provide organizations with safe access to private servers. Standard colocation services include leasing server cabinets and cages, which are secured and inaccessible to other colocation clients. Connecting the ISP network and physical IT infrastructure, as well as server status monitoring, are additional services.

The backbone of any corporate network is its servers. Businesses have always had to make considerable hardware investments to implement, operate, and maintain servers that support operations. From email to document storage and everything in between, this hardware powers the company’s everyday operations.

In addition to the direct costs of owning and operating servers, a company faces a host of additional costs. Electric bills to power and cool servers, rent related to the servers’ physical space, equipment maintenance, and IT staff time are just a few examples.

What are the benefits of Server Colocation?

  • Cost-Effective: Server colocation can save your business money in terms of running costs and lost productivity from your IT team. The services provider bears the financial cost of maintaining the hardware (and supporting infrastructure), securing the servers with software, and providing physical structures to house the equipment. As a result, your company has more financial flexibility to concentrate on its core operations.With UnitedLayer, you can deploy and manage your existing hardware in our premier Tier-3+ data center facility while still maintaining the level of access, control, and security of a data center that resides entirely on your premises. With our colocation solutions, you can eliminate the hassle and cost of running your own data center while setting yourself up for a future in the cloud.
  • Greater Uptime & Security: Compared to having servers in the office, server colocation provides your company with the potential for greater uptime and data security. Because your colocation servers include quality backups and power redundancy, you can be confident that your data will be protected in the event of a data center power outage. To prevent server downtime, many server colocation providers employ load balancers. This means that if one server fails, the network traffic load is distributed across the remaining servers. Your critical services and programs remain operational during this process even if a server fails. In the event of a power outage at your site, your servers will remain operational at the data center.
    UnitedLayer offers a Tier-3+ data center with superior outage protection to avoid any unplanned downtimes. With a 100% uptime guarantee, greater than N+1 architecture for uninterrupted power and cooling, our N+2 redundant chiller configuration and redundant water sources ensure consistent temperatures are maintained throughout our facilities.
  • Professional Technical Support: Server colocation provides your company with access to experienced technical support. If you ever have a problem with your servers, an IT professional is always on hand to assist you. These professionals maintain and monitor equipment, respond to employee inquiries, and intervene if a severe problem arises. With UnitedLayer you get a greater level of service and accountability. From master electricians to network engineers, we maintain a diversified and talented team. Our Managed Services are backed by onsite support 24/7/365 and are hosted in SSAE 18 certified data centers.

About Unitedlayer

UnitedLayer provides the Colocation services from one of the largest data centers in San Francisco, USA, at 200 Paul Ave. Our long list of managed services enables enterprises to modernize their infrastructure and improve their responsiveness, resource utilization, scalability, and agility resulting in better customer experience and faster time to market.

With more than two decades of experience and a pool of experts in leading technologies – we enable enterprises, SMB’s, government agencies, and start-ups to reap the maximum benefits from their multicloud investments.

Discover server colocation opportunities for your business by contacting our specialists by clicking here.

4 Things You Need To Know About Single Server Colocation

4 Things You Need To Know About Single Server Colocation

What does ‘server colocation’ mean?

The process of hosting an organization’s computing, storage, networking, and security hardware in a purpose-built data center owned and maintained by a partner is known as “server colocation.”

The server remains the client’s property, but it is maintained, managed, and monitored by the MSP(Managed Service Provider) or cloud service provider in server colocation. The primary objective of server colocation is to take advantage of improved IT support services on critical IT infrastructure/servers without incurring high operational costs.

Using a data center eliminates the requirement for your company to invest money and resources in server storage on its premises. You place your existing equipment in pre-built racks, and the data center takes care of the rest. 

The Impact of Single Server Colocation for Small Businesses

Safeguarding your data is one of many responsibilities that come with operating a small business. Single server colocation is the ideal option to protect your data if your company only has one or a few servers that house it. As the name “server colocation” implies, a single server is a single physical server kept in a data center on a rack alongside several other servers belonging to various corporations and individuals.

Our company, UnitedLayer, delivers value to small businesses along with the reliability of 100% uptime of services. We provide several flexibility options, including on-demand scalability in server colocation, so that a client can start with our most basic plan and expand as their business grows.

Read more about server colocation by clicking here.

Why Use Single Server Colocation?

There are numerous advantages of using single server colocation or a small number of servers owned by a company. While a business can run its server, the services provided by a data center are unrivaled. A data center will not only save you money by eliminating hidden expenditures, but it will also offer you the necessary infrastructure, backup power, synchronous internet, regular maintenance, security, IT professionals, and space for your company to grow.

  • Uptime: Data centers ensure a 100% uptime for your small business by monitoring and managing power, cooling, and internet connections. Finding a reputable data center such as UnitedLayer with a proven track record of reliability is vital to saving your company’s bottom line.
  • Security: Physical and cyber-threats can endanger your small business and its server. In the event of a fire, flood, or theft, colocating your single server to a data center secures it away from your core location. Single servers are kept in lockable server racks with limited access to those who can open them and are monitored by external and internal CCTV cameras 24/7/365.
  • Cost: Every company, especially a small one, strives to reduce costs and increase profit margins. You’ll be able to focus and use your important time doing what you do best if you leave Server hosting and  management to the professionals.
  • Growth: Expansion of your own data center might be expensive as your company grows. To house more servers, you’ll need to employ a contractor, purchase additional space, or construct space in your existing building. Not only that, but if you add extra security and power, your cost sheets will skyrocket.

When a company uses a colocation solution, it saves money on growth expenses. Data centers are designed to hold a large number of servers at once. Therefore there is plenty of capacity for your organization to expand and thrive.

About UnitedLayer

UnitedLayer provides highly secure and redundant server colocation services with 100% uptime availability from one of the largest data centers in San Francisco, USA, at 200 Paul Ave. We also have cloud connectivity with all the major public cloud providers through 300+ carrier network providers. Our long list of managed services enables enterprises to modernize their infrastructure and improve their responsiveness, resource utilization, scalability, and agility resulting in better customer experience and faster time to market.

Is your business in need of managed server colocation services? By creating custom plans and quotes, we will work with you to give the best colocation solution. 

Please call us at +1-888-853-7733 with your colocation needs so that we can find the best solution for you.

5 Keys to Choosing a Colocation Data Center Provider

5 Keys to Choosing a Colocation Data Center Provider

Choosing a colocation data center is an important decision for your company. After all, your mission-critical infrastructure will be housed in someone else’s facility. There are several criteria you should consider before making a decision. This list isn’t meant to be a comprehensive list of questions for every business, but it’s a good place to start. These criteria can serve as the foundation for your search or colocation data center RFP.

1. LOCATION: For several reasons, location is one of the most important factors to consider when selecting a colocation data center. The first thing to consider is how easy it is for someone from your company to get to the physical location. It is an essential consideration if you ever need to upgrade or service your equipment (think about how costly having equipment down for an extended period of time could be). You should also consider how vulnerable the area is to natural disasters such as hurricanes, floods, earthquakes, and tornadoes.

Although the colocation data center provider considered these factors when developing the facility, taking extra precautions with your critical infrastructure never hurts.

UnitedLayer’s 200 Paul colocation data center is the only data center in San Francisco that is built on bedrock with Zone 4 construction and is not in a 500-year flood plain.

UnitedLayer has over 40,000 square feet of fully redundant colocation data center space, which is not in the earthquake fault, liquefaction, or landslide zone for the next 100-year and is seismically rated for protection against earthquakes.

2. FLEXIBILITY AND EXPANSION CAPABILITY (SCALABILITY): As stated in the previous section, you want your provider to be able to meet your needs now and for the next several years. Having said that, different colocation data center providers provide different levels of flexibility. Some will offer out-of-the-box solutions that may or may not meet your requirements. On the other hand, other providers will provide more customized solutions (flexibility) in addition to the more standard offerings.

Find out if there is any additional space, power, or connectivity available. Choose a provider that can scale with you over time rather than one that can’t.

UnitedLayer’s DR solutions are highly customizable, where customers can build specific Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO) according to their business requirements. With on-demand scalability, you can add additional resources to meet the increased replication needs, this helps in reducing cost and improving business flexibility. UnitedLayer’s DR solutions are highly secure and

3. RELIABILITY: When selecting a colocation data center or colo provider, reliability is crucial. In the world of colocation data centers, reliability is measured as uptime. A reliable provider should have five 9s uptime, which means they are reliable at least 99.999% of the time.

UnitedLayer has guaranteed availability of 99.999% with High-availability N+2 Clusters. Other things to look for are staff certifications, customer feedback, and on-site support (vs. outsourced).

4. DEPLOYMENT EFFICIENCY: The physical characteristics of a data environment are an essential aspect of optimizing data centers. Poor server deployment may introduce latency into network systems, mainly if a facility uses sloppy, unstructured cabling. If servers are unable to vent heat effectively, the wrong deployment may result in higher cooling costs. Workloads may not be adequately distributed across computing resources, resulting in multiple servers running well below capacity but consuming the same amount of power as servers running heavier workloads.

How quickly do you need your infrastructure to be operational? How soon do you anticipate requiring a new cross-connect or additional rack space in the future? Most businesses want to get their new space up and running as quickly as possible.

Deployment efficiency can be difficult to quantify into a specific stat or number, so make sure your potential vendors communicate timelines clearly to you.

5. NETWORK ECOSYSTEM: The ability to interconnect within a shared colocation data center space is one of the most significant benefits of colocation. Interconnection can be highly beneficial to your business, whether you want to connect with partners, distributors, or even competitors for peering. Learn about the available connectivity options before making a decision. Is the facility carrier-neutral? Do they already have a large ecosystem of customers who are connected?

With over 300+ carriers at our interconnection facilities and direct access to over 3000 carriers, UnitedLayer has extremely low latency connections to all clouds, enterprise colocation data centers, and edge locations.

Choose a colocation data center solutions partner, not just a colocation data center facility

Moving to a colocation facility can help you reduce CAPEX while giving you access to cutting-edge colocation data center technologies. You can also rapidly evolve by utilizing managed services, greater power density, and the hybrid cloud. Choosing a colocation data center provider who will work with you to scale your IT over time is essential.

UnitedLayer provides colocation data center services from one of the largest data centers in San Francisco, USA, at 200 Paul Ave. Our long list of managed services enables enterprises to modernize their infrastructure and improve their responsiveness, resource utilization, scalability, and agility resulting in better customer experience and faster time to market.

Got questions? Want to talk specifics? That’s what we’re here for.

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